Technical Change Management for Business Web Applications
Led by experience. Driven by process. Powered by technology.
Delivering software is more than just writing code — it’s about orchestrating change across people, processes, and platforms. At the helm of our business is Piers Rowan, Director and Lead Consultant, bringing over 25 years of experience in the successful design, delivery, and transformation of software solutions across critical industries including advertising, HR, recruitment, payroll, invoicing, manufacturing, and construction.
We provide a structured, low-risk approach to technical change management that integrates digital tools into operational workflows — without disruption.
Business-Led, Technically Grounded
What sets us apart is our ability to bridge the gap between technical capability and business value. We speak the language of software, but we think in terms of outcomes.
- Deep understanding of legacy business systems and stakeholder dynamics
- Proven experience replacing manual, spreadsheet-driven, or siloed systems
- Ability to align custom-built PHP web applications with real-world business goals
We don’t just “deliver features” — we guide our clients through every stage of technology adoption.
Our Change Management Process
We follow a mature and consultative framework for planning and implementing change via web applications:
1. Stakeholder Engagement & Discovery
- Identify primary and peripheral system users
- Gather pain points, opportunities, and existing process dependencies
- Conduct interviews and workshops with decision-makers and operational teams
2. Change Impact Analysis
- Map current vs. future state workflows
- Highlight functional, compliance, and operational gaps
- Assess impact on roles, policies, and existing infrastructure
3. Solution Design & Buy-in
- Prototype proposed PHP applications (UI/UX)
- Collaborate on phased delivery timelines
- Secure stakeholder sign-off at key milestones
4. Controlled Development & UAT
- Agile development in iterations
- Ongoing demonstrations and feedback loops
- User Acceptance Testing (UAT) in safe environments
5. Deployment & Transition Planning
- Data migration plans and cut-over strategies
- Live environment setup (hosted on our secure servers)
- Support for parallel runs, soft launches, and staged rollouts
6. Post-Go-Live Support & Continuous Improvement
- Real-time monitoring and rapid incident response
- Embedded feedback channels for users
- Feature expansion and integration roadmaps
Industry-Aware Implementation
We understand how different sectors approach change:
- Advertising: Tight campaign timelines, asset security, cross-team visibility
- Recruitment & HR: Compliance with hiring legislation, fast access to records, auditability
- Payroll & Invoicing: Data accuracy, recurring process automation, ATO/STP readiness
- Construction & Manufacturing: On-site digital forms, WHS/HSEQ integration, offline mode
- Professional Services: Client portals, internal knowledge systems, reporting frameworks
Your web application isn’t just software — it becomes a central part of your business operation. We treat it accordingly.
About Piers Rowan
Piers Rowan is a seasoned software delivery consultant and technical director, with hands-on experience managing digital transformation projects across industries. His track record spans from on-the-ground implementation to enterprise system architecture — always with a focus on people-first change and long-term business value.
https://www.linkedin.com/in/piers-rowan
🛠 Our Stack & Infrastructure
We build secure, scalable PHP applications backed by modern tech:
- PHP 8.x, CodeIgniter & Laravel frameworks
- JavaScript/HTML frontends (React, vanilla JS, jQuery)
- MySQL/PostgreSQL databases
- RESTful API integration
- Hosted on our secure Linux-based infrastructure
- CI/CD pipelines and staging/UAT environments for risk-free deployment
Partnering for Long-Term Success
We are your technical change partner, not just developers. From the first conversation to ongoing support, we ensure:
- Transparent communication with stakeholders
- Agile delivery and milestone tracking
- Risk-managed deployments
- Ongoing support, reporting, and compliance readiness
Let’s Lead the Change — Together
If you’re planning to modernize, replace, or digitize a business process — we can guide you through it with confidence.
Book a consultation with Piers Rowan and start building change with a team that understands the technology and the business.